When you use kb99, you place your trust in us. Maintaining that trust is our top priority. This Privacy Policy details how your personal information is collected, why it is used, and how it is kept secure.
Our Promise: kb99 never sells your personal data to third parties. Your data is used solely for service improvement and security purposes.
Kb99 (referred to as "we", "us", or "the platform") is an online gaming and Sports Betting platform. We understand that your personal information is highly sensitive, and safeguarding it is our ethical responsibility.
This Privacy Policy explains what information we collect, why we collect it, how it is stored, and what rights you have over your data. It applies when you visit our website, open an account, or use any of our services.
If you have any questions while reading this policy, our contact details are available in the section below. We are always ready to answer your questions with full transparency.
This Privacy Policy is available in both Bengali and English. In the event of any discrepancy in interpretation, the English version shall prevail.
Kb99 only collects information that is strictly necessary for delivering services, ensuring security, and meeting legal obligations. We never collect data beyond what is required.
| Data Type | Example | Necessity |
|---|---|---|
| Identification Information | Full name, date of birth, nationality | KYC verification, age confirmation |
| Contact Information | Mobile number, email address | Account Management |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Identity Documents | NID/Passport photo | Identity Verification |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Activity | Bet history, win/loss records | Responsible Gaming Monitoring |
We may collect your information in several ways. We are fully transparent about each method:
Information you provide during registration, KYC verification, or when contacting our support team is collected directly from you — always with your explicit consent.
When you use our platform, certain technical information is collected automatically — such as your IP address, login time, device type, and operating system. This data is used primarily for security and fraud prevention.
Limited information is received from payment gateways (such as bKash, Nagad, and Rocket) for transaction verification purposes. Data may also be received from regulatory authorities where required by law.
We never collect your personal information from social media or any third party without your consent.
Collected information is used solely for the purposes listed below. If it is ever used for any other reason, you will be notified separately and your consent will be obtained:
If you prefer not to receive promotional messages from us, you can opt out at any time through your settings or by contacting our support team.
Kb99 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may limit access to certain features.
Kb99 uses industry-leading security technology to protect your data. Our security infrastructure is multi-layered and continuously updated.
If you believe someone has accessed your account without authorization, change your password immediately and support@kb99.wsto let us know.
We do not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 years after the end of the relationship | Anti-Money Laundering Act |
| Communication Records | 3 Years | Dispute Resolution |
| Technical Logs | 6 Months | Security Analysis |
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified in any way.
You have important rights over your personal data. kb99 respects these rights and strives to respond as promptly as possible, within a maximum of 30 business days.
To find out what information we hold about you, submit a request and we will respond with full details within 30 days.
If any of your information is inaccurate, you may request a correction. We will update it without delay.
Under certain conditions, you may request that your data be deleted. Any information not subject to legal retention requirements will be erased.
In certain circumstances, you have the right to object to or request restrictions on how your data is processed.
You can request your information in a standard portable format. We will provide it upon request.
You may withdraw your consent for any data processing based on consent at any time.
Kb99 strictly does not serve anyone under the age of 18. Protecting minors' privacy is our highest priority.
If you believe your child is using kb99, please contact us immediately at support@kb99.ws. We will take prompt action.
We may update this Privacy Policy from time to time. You will be notified of any significant changes via your registered mobile number or email.
If you continue using kb99 after any changes take effect, you will be considered to have accepted the updated policy. We recommend reviewing this page after each update.
This policy was last updated on January 2026. The date of the latest update will always be shown at the top of the page.
For any questions, requests, or complaints regarding our Privacy Policy, please contact us directly. We aim to respond within 5 business days.
When submitting any privacy-related request, please contact us from your registered email address or mobile number so we can verify your identity promptly.
We protect your privacy not just in words, but in action.
Every transaction and piece of personal data is encrypted with 256-bit SSL. Your information cannot be intercepted or read by any third party.
Kb99 never sells your personal data to third parties. Your data belongs to you — that's a core principle we stand by.
Your identity documents are stored with the highest level of security and can only be accessed by authorized personnel when necessary.
Enabling 2FA on your login keeps your account far more secure. Even if your password is compromised, your account stays protected.
Regular third-party security assessments are conducted. Any vulnerabilities identified are addressed immediately.
Our dedicated team is ready to address any privacy-related queries within 5 business days.
Your data is completely secure at kb99. Open an account today and enjoy Bangladesh's most trusted gaming experience.