Kb99's Terms & Conditions — Fully in Bengali

1. Introduction & Definitions

Kb99 (hereinafter referred to as "we", "the Platform", or "the Company") is an online gaming and Sports Betting platform serving Bangladesh and other designated regions. These Terms and Conditions constitute a legally binding agreement between the Platform and its users.

Key terms used throughout this document are defined below:

• "User" or "Member" — any individual who has registered on kb99 or is using the platform.
• "Account" — A user's registered profile on the kb99 system.
• "Balance" — The total of real money deposited into an account plus any bonus funds.
• "Bonus" — extra credits, free spins, or cashback offered for promotional purposes.
• "Wagering Requirement" — The condition requiring a specified amount to be wagered before a bonus can be withdrawn.
• "KYC" (Know Your Customer) — identity verification process.

2. Eligibility & Registration

To register an account and use the services on kb99, you must meet the following requirements:

• You must be 18 years of age or older.
• Online gaming is not prohibited by law in your country or region.
• You are opening this account in your own name and for your own use — not on behalf of anyone else.
• You have not previously been banned from kb99 or placed under any restriction.
• All information provided is accurate, truthful, and up to date.

Registration Process

During registration, you will need to provide an active mobile number, a password, and your personal details. Multiple accounts per person are not permitted — only one account is allowed per device, IP address, or payment method. After registration, we may request additional documents for KYC verification.

3. Account Management

You are solely responsible for the security of your account. Sharing your password, giving account access to another person, or allowing any third party to use your account is strictly prohibited.

• Use a strong password and update it regularly.
• Do not write down your login credentials anywhere or share them with anyone.
• If you notice any suspicious activity on your account, contact support immediately.
• If any account details change (mobile number, email, etc.), make sure to update them with kb99.

An account with no activity for an extended period (12 months or more) may be marked as an "Inactive Account" and subject to applicable fees. To reactivate an inactive account, please contact support.

4. Deposits & Withdrawals

All transactions at kb99 are completely secure and transparent. Deposits and withdrawals are easy via bKash, Nagad, and Rocket.

Withdrawal Policy

To make a withdrawal, your account must have completed KYC verification. This may require submitting a photo of your national ID or passport. Withdrawals are generally processed through the same method used for the deposit. kb99 reserves the right to request additional verification for any transactions deemed suspicious.

5. Bonuses & Promotions

Kb99 regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms that must be followed.

• Welcome Bonus: Available to new members on their first deposit. Each person is eligible for this bonus once only.
• Wagering Requirement: A wagering requirement of 15x to 30x may apply to most bonuses.
• Validity: Bonuses must generally be used within 7 to 30 days of being issued.
• Game Limits: Some bonuses are restricted to specific games or subject to a maximum bet amount.
• Maximum Win: Some bonuses may have a maximum withdrawal cap.

If bonus abuse is detected — such as opening multiple accounts to claim bonuses or engaging in bonus arbitrage — the bonus will be forfeited and the account may be suspended.

6. Betting & Gaming Rules

All games and betting activities on kb99 are conducted in accordance with international gaming standards.

General Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Kb99 reserves the right to void odds or payouts that were incorrectly displayed due to a system error.
• If a Sports Betting event is cancelled, the stake for the affected bet will be refunded.
• Kb99 is not liable for any issues arising from network delays during live betting.

Game Fairness

All games on kb99 use certified Random Number Generators (RNG). Each game's RTP (Return to Player) information is available in the game description. Regular audits by independent third parties ensure that no manipulation takes place.

7. Responsible Gaming

Kb99 believes gaming should be a source of entertainment, not addiction. We are committed to supporting the mental and financial well-being of all our users.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you are willing to lose within a given time period.
• Session Limit: Set a time limit for how long you play in each session.
• Cooling-Off: Take a temporary break anywhere from 1 day to 6 weeks.
• Self-Exclusion: Close your account temporarily or permanently whenever you need to.

8. Privacy & Data Protection

Protecting your personal information is our top priority. We are fully transparent about how we collect, store, and use your data. To learn more, visit our Privacy Policy Read.

• Your information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Information is not shared with authorities except as required by law.
• You may request that your data be deleted at any time.

9. Prohibited Activities

The following activities are strictly prohibited on kb99 and may result in account termination as well as legal action:

• Money laundering or any transactions involving illegal funds.
• Creating an account using a false identity or someone else's information.
• Using software bots or automated programs to play games.
• Hacking or any form of technical manipulation to influence game outcomes.
• Running multiple accounts to take advantage of bonus offers.
• Intimidating or harassing other users.
• Exploiting platform vulnerabilities for personal gain.

10. Account Closure

Kb99 reserves the right to suspend or permanently close an account for any of the following reasons:

• Violation of Terms & Conditions.
• Providing false information or failing KYC verification.
• Attempting financial fraud or chargebacks.
• Involvement in prohibited activities.
• Orders from a court or regulatory authority.

Users may also request account closure at any time. In such cases, the verified balance will be refunded; however, any bonus balance will be forfeited.

11. Limitation of Liability

Kb99 is committed to providing uninterrupted, error-free service. However, our liability is limited in the following circumstances:

• Losses resulting from internet outages, power failures, or third-party system failures.
• Unauthorized access to an account due to the user's own negligence.
• Any legal issues arising from gaming in violation of local laws.
• System errors on the part of third-party game providers.

12. Amendment Policy

Kb99 reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via their registered phone number or email in advance. Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.

The date of the latest update will always be displayed at the top of this page. Previous versions are archived and can be provided upon request.